| Failure code | Failure type | Possible reason | Countermeasure |
| E-01 | Overcurrent during accelerating process |
Accelerating time is too short | Prolong accelerating time |
| Improper V/F curve | Adjust V/F curve setting,adjust manual torque boost or change to automatic torque boost | ||
| Restart rotating motor | Set speed checking restart function | ||
| Low power source voltage | Check input power supply | ||
| Too small power of the inverter | Choose inverter with high-power | ||
| Output phase lose under vector control | Check whether the motor wiring is in good condition | ||
| E-02 | Overcurrent during decelerating process |
Decelerating time is too short | Prolong decelerating time |
| Have potential energy load or big Inertia load | Increase braking power of external energy consumption braking subassembly | ||
| Power of inverter is a bit small | Choose inverter with high-power | ||
| E-03 | Overcurrent during constant speed process |
Load change suddenly or have unwonted phenomena |
Check or reduce break of the load |
| Acc./Dec. time is set to too short | Prolong accelerating /decelerating time properly | ||
| Low power source voltage | Check input power supply | ||
| Power of inverter is a bit small |
Choose inverter with high-power | ||
| E-04 | Overvoltage | Unwonted input voltage | Check input power supply |
| Acc. time is set to too short | Prolong accelerating time properly | ||
| Restart rotating motor | Set speed checking restart function | ||
| E-05 | Overvoltage during decelerating process |
Decelerating time is too short | Prolong decelerating time |
| Have potential energy load or big inertia load |
Increase braking power of external energy consumption braking subassembly | ||
| E-06 | Overvoltage during constant speed process |
Unwonted input voltage | Check input power supply |
| Acc/Dec time is set to too short | Prolong accelerating decelerating time properly | ||
| Input voltage change abnormally | Assemble reactor | ||
| Load inertia is a bit big | Use energy consumption subassembly | ||
| E-07 | Inverter control power supply overvoltage |
Unwonted input voltage | Check input power supply or look for service |
| E-08 | Low-voltage when running |
Input voltage is too low | Check the input voltage |
| E-09 | Inverter overload protection |
Acc time is set to too short | Prolong accelerating time |
| DC injection braking is too big | Reduce DC injection braking current,prolong braking time | ||
| Improper V/F curve | Adjust V/F curve and torque boost | ||
| Restart rotating motor | Set speed checking restart function | ||
| Power source voltage is too low | Check power source voltage | ||
| Load is too big | Choose inverter with high-power | ||
| E-10 (A-10) |
Motor overload protection |
Motor overload protection | Adjust V/F curve and torque boost |
| Power source voltage is too low | Check power source voltage | ||
| General motor run at low speed with big load | Can choose frequency conversion motor for long time low speed run | ||
| Motor overload protection factor set incorrectly | to set motor overload protection factor correctly | ||
| Motor blocked up or load change too suddenly and quickly | Check the load | ||
| E-11 (A-11) |
Motor underload protection |
The operating current of inverter less than underload threshold | Confirm whether the parameters F19.08, F19.09 setting are reasonable |
| load divorced from motor | Checking whether the load divorced from motor | ||
| E-12 | The input phase lose |
The three-phase input power supply is abnormal |
Check the three-phase input power line is off or poor contact |
| Power supply board anomaly | Look for service from manufacturer or agent | ||
| The control board anomaly | Look for service from manufacturer or agent | ||
| E-13 | The output phase lose |
When the motor runs inverter three-phase output unbalanced |
Check whether the motor three-phase winding is balance |
| When the motor runs inverter three-phase output unbalanced |
Check whether the motor three-phase winding is balance |
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| Power supply board anomaly | Look for service from manufacturer or agent | ||
| The control board anomaly | Look for service from manufacturer or agent | ||
| E-14 | Inverting module protection |
Transient overcurrent of the inverter |
Refer to countermeasure for overcurrent |
| phase to phase short circuit or earthing short circuit of output 3 phase |
wiring again | ||
| Air-path blocked or fan damaged | To clear air-path or replace the fan | ||
| Ambient temperature is too high | Lower ambient temperature | ||
| Connecting wire or insert on control board loose | Check and connect the wire again | ||
| Unwonted current wave caused by missing output phase etc. |
Check wiring | ||
| Assistant power supply damaged and drive voltage lacking | Look for service from manufacturer or agent | ||
| Unwonted control board | Look for service from manufacturer or agent | ||
| E-15 | Short circuit to ground when operation |
Motor short circuit to ground | The replacement of cable or motor |
| Hall component is damaged or the hall wiring is poor or the current detection circuit is abnormal |
Look for service from manufacturer or agent | ||
| E-16 | Short circuit to ground when power on |
Motor short circuit to ground | The replacement of cable or motor |
| The power supplier of the inverter and the motor wiring are reversed |
Change the cable or the motor | ||
| Hall component is damaged or the hall wiring is poor |
Look for service from manufacturer or agent | ||
| E-17 (A-17) |
Inverter overheat | Continuous alarm on A-17 for more than 30 minutes |
Cleaning or to improve the ventilation duct |
| Duct blockage | Cleaning or to improve the ventilation duct | ||
| The ambient temperature is too high |
To improve the ventilation conditions, decreasing the carrier frequency | ||
| Fan damage | Change new one | ||
| External fault emergency stop terminal closed | Open external failure terminal after external failure is settled | ||
| E-18 (A-18) |
External device failure |
Sudden stop terminal for external failure closed | Open external failure terminal after external failure is settled |
| E-19 | Current detecting circuit failure |
Connecting wire or insert on control board loose | Check and connect the wire again |
| Assistant power supply damaged | Look for service from manufacturer or agent | ||
| Hall component damaged | Look for service from manufacturer or agent | ||
| Unwonted amplifying circuit | Look for service from manufacturer or agent | ||
| E-20 | External interference failure |
The interruption protection is triggered, but none of the actual overcurrent, overvoltage and short circuit signals have been detected |
Press “STOP/RESET” button to reset or add external power supply filter from power input side |
| E-21 | Internal interference failure |
Internal disturbance serious | Power off and restart, if the failure persists, seek the manufacturer or dealer service |
| E-22 (A-22) |
PID reference loss |
PID given loss threshold setting is not reasonable | To reset the relevant parameters |
| External given disconnection | Check external given wiring | ||
| The control board anomaly | Look for service from manufacturer or agent | ||
| E-23 (A-23) |
PID feedback loss | PID feedback loss threshold setting is not reasonable |
To reset the relevant parameters |
| Feedback signal disconnection |
Check external feedback signal wiring |
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| The control board anomaly | Look for service from manufacturer or agent | ||
| E-24 (A-24) |
PID error amount abnormal | PID error abnormal detection threshold setting is not reasonable |
To reset the relevant parameters |
| The control board anomaly | Look for service from manufacturer or agent | ||
| E-25 | Start terminal protection |
Terminal command effective when power on |
Check the external input terminal state |
| E-26 (A-26) |
Communication failure |
Baud rate set improperly | set Baud rate properly |
| Serial port communication error | Press “STOP/RESET” key to reset, look for service | ||
| Failure warning parameter set improperly | Modify F05.04, F05.05 | ||
| Upper device doesn’t work | Check if upper device work and wiring is correct |
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| E-27 | Reserved | ||
| E-28 | Reserved | ||
| E-29 | Reserved | ||
| E-30 (A-30) |
E2PROM read and write wrongly |
Mistake take place when read or write control parameter |
Reset by pressing “STOP/RESET” Look for service from manufacturer or agent |
| E-31 | Temperature detecting disconnection |
Temperature sensor fault | Look for service from manufacturer or agent |
| The temperature detection circuit anomaly | Look for service from manufacturer or agent | ||
| E-32 | Self tuning failure | Parameter setting not according to the motor nameplate | Set parameter correctly according to the motor nameplate |
| Current anomaly when tuning | Select inverter match the motor | ||
| Motor wiring error | Check the motor three-phase wiring | ||
| E-33 (A-33) |
Contactor anomaly |
Power board anomaly | Look for service from manufacturer or agent |
| Contactor anomaly | Replace contactor | ||
| E-34 | The fault 1 | Debugging use in factory | |
| E-35 | The fault 2 | Debugging use in factory | |
| E-36 (A-36) |
The bus capacitor overheating |
Poor cooling environment | Improve the inverter heat dissipation environment |
| The inverter capacity is too small | Select inverter match motor | ||
| Bus capacitance cooling fan is damaged | Replace the bus capacitor cooling fan | ||
| E-37 | Encoder disconnection |
Damaged encoder or poor wiring | Check the wiring or the encoder |
| E-38 | Overspeed protection |
Short acceleration time | Prolong the acceleration time |
| Low inverter power | Select high-power inverter | ||
| E-39 | Large speed deviation protection |
Short Acceleration/ deceleration time | Prolong the acceleration time |
| Low inverter power | Select high-power inverter | ||
| E-40 ~ E-50 |
Reserved | ||
| A-51 | The main and auxiliary given frequency channel exclusiveness alarm |
Parameter setting error | F01.00 and F01.03 cannot be set to the same channel (9: terminal encoder given except) |
| A-52 | Terminal function exclusiveness alarm |
Terminal function parameters setting repeatedly |
Check the terminal function settings |